Worldwide Logistics, Air Freight Forwarding, Road Haulage

Returns and Exchanges

Hassle-Free Returns & Exchanges

At LuxeFinds.biz, we strive to ensure your satisfaction with every purchase. If you’re not completely happy with your order, we offer a 14-day return and exchange policy to make your shopping experience worry-free.

1. Return & Exchange Policy

  • You have 14 days from the delivery date to request a return or exchange.
  • Items must be unused, in their original condition, and in the original packaging.
  • Returns are not accepted for final sale items, personalized products, or items damaged due to misuse.

2. How to Request a Return or Exchange

  1. Contact Us – Email our support team at [Insert Email] with your order number and reason for return/exchange.
  2. Receive Approval – We will review your request and provide return instructions.
  3. Ship the Item – Securely package your item and send it to the return address provided.
  4. Refund or Exchange Processing – Once received, we will process your refund or exchange within 5-7 business days.

3. Refunds

  • Refunds are issued to the original payment method.
  • Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

4. Exchanges

  • If you need a different size, color, or product, we will process an exchange once we receive your returned item.
  • If the item is out of stock, we will offer a store credit or refund.

5. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service to ensure safe delivery.